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Poster:	tracey pooh	Date:	January 25, 2012 04:36:09pm
Forum:	movies	Subject:	Re: new video/audio player 'opt in' is live!

sorry, are you referring to the small cookies we use to set your preference for opting-in and such?

if you'd like, i can enumerate most of the cookies we might use...

[cookie name] [cookie value] [why]

newplayer jw [tells us you "opted in" to our new A/V player, so we dont have to ask you every /details/ page]

avpref flash [tells u you want flash only for the new A/V player]

the converse of any of those is the cookies are just plain removed.

we have a few more cookies related to login (that's quite standard)
and maybe just 1 or two more.


or maybe i'm way off track?
are you talking about cache size of A/V pieces for playback in your browser?

please help us understand -- and sorry for the extreme anger/frustration we've caused you!!
-tracey

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Poster:	pegz	Date:	January 28, 2012 08:24:20am
Forum:	movies	Subject:	Re: new video/audio player 'opt in' is live!

It's amazing how this posting has stuck in my head ever since I read it days ago! He was obviously pretty upset.
I can only imagine 2 scenarios where the above would have happened -
1 - it's a brand new computer, the Flash player has been chosen, but Flash isn't installed yet.
2 - It's a very old computer, the html5 player has been chosen, but the browser doesn't support it. (Do you have a 'suggest an browser upgrade' message?)
I can think of no other situation where IA would ask anyone to install anything!

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Poster:	tracey pooh	Date:	January 31, 2012 07:37:53pm
Forum:	movies	Subject:	Re: new video/audio player 'opt in' is live!

hi pegz,

yah, it's really stuck with me, too...

to answer your questions:

with our old player, we definitely make a nice red message (w/ link to adobe to get/upgrade flash) if flash is not installed or too odl.


for new player, if html5 is not possible in browser, and if flash is not installed, the click-to-play will become a download link.


i'm adding some changes now that will try to deduce if you're not able to get the player to work, etc...